DISTRIBUTORS

Support & Training

Everything your team needs to sell Arc Flash and Flame Resistant PPE with confidence, from day-to-day enquiries to major tenders.

Lifetime Seam Guarantee

ThermSAFE™ Components

24-Hour "Critical Response" Delivery

Certified Protection

Improved Fit

Selling It Properly Means Understanding It Properly

Selling PPE and selling Arc Flash protection aren’t quite the same thing. The standards, the risk assessments, the terminology, it’s a lot to hold in your head when a customer’s on the phone with a specific question. Our distributor support is built to close that gap, training, technical backup, and help winning the tenders that matter, so your team isn’t guessing, and neither is your customer.

Arc Flash Awareness Training

We run the same grounding for your team that we give end users, what arc flash actually is, how it happens, and why it's a different risk to general electrical safety. That includes how standards like EN 61482 and EN ISO 11612 fit together, what Box Test and Open Arc Test ratings actually mean, and how to read a garment's certification properly. It's available as hands-on sessions or through our eLearning platform, whichever fits your team's schedule better.

Spotting the Opportunity

Arc flash risk isn’t always obvious from the outside. A customer might be buying general workwear from you without realising their team’s actual exposure, switching operations, panel work, live testing, means they need something more specific. We help your team recognise those signals, so you can raise it proactively, rather than finding out later that a competitor got there first, or worse, that an incident did.

Confidence on the Technical Calls

When a genuinely technical question comes in, cal/cm² ratings, which standard applies, whether a garment's suitable for a specific task, you shouldn't have to put the customer on hold and call us every time. Our training is built to give your team the confidence to answer that conversation directly, with us backing you up whenever you need it.

Strategic Award Support for Major Tenders

For the tenders that matter, we get directly involved rather than just supplying product information. That includes:

Technical and commercial input on the bid itself

We get directly involved in the bid itself, not just supplying product information.

Structured pricing, including long-term cost-of-wear modelling, so you're not just competing on unit price

Long-term cost-of-wear modelling so you're not just competing on unit price, plus documentation and materials ready to use in the tender.

Support engaging the stakeholders who'll actually make the decision

Help engaging the stakeholders who'll actually make the call, on the tenders that are too big, or too important, to take on alone.

Questions We Get A Lot

Is training only for new starters, or can existing teams do a refresher?

Either. Arc flash standards and our own product range both evolve, a refresher for an experienced team is just as useful as onboarding someone new.

How is this different from just reading the product datasheets?

Datasheets tell you what a garment does. Training helps you understand why it matters, and how to have that conversation with a customer confidently, not just recite a spec sheet back at them.

How do we request Strategic Award Support?

Talk to your ProGARM contact as early as possible, ideally before you've started drafting the tender. The earlier we're involved, the more we can actually do.